Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carrie Allison

Carrie Allison

August 2, 2026

5  out of  5
rating by Carrie Allison
"Brittany helped me transfer my auto policy, establish a renters policy, and update my life insurance banking information quickly and with excellent customer service. She went above and beyond to help troubleshoot issues with drive safe and save."
We responded:
"I am glad you got taken care of with your insurance needs. The only reason we are here is because of good customers like you. "
Profile photo of Roxanne Oliver Diawara

Roxanne Oliver Diawara

July 30, 2026

5  out of  5
rating by Roxanne Oliver Diawara
"Brittany was exceptional! She was very sweet and polite. I originally called for homeowners only but ended up bundling and saving on both home and auto. Brittany was concerned, addressed my needs and put me at ease. Like they say, State Farm is like a good neighbor! Thanks Brittany."
We responded:
"Roxanne, it is great to hear your comments on your experience on getting your homeowners and auto taken care of. Your business is appreciated!"
Profile photo of Sarah Wainwright

Sarah Wainwright

July 22, 2026

5  out of  5
rating by Sarah Wainwright
"Brittany was amazing, super sweet on the phone and got everything I needed together very quickly!"
Profile photo of Sandra Dunn

Sandra Dunn

July 14, 2026

5  out of  5
rating by Sandra Dunn
"Every time we go in the office she's always took very good care of us."
We responded:
"It is great to hear that you were taken care of. Thank you for your business.!"
Profile photo of Marty Mcneill

Marty Mcneill

June 25, 2026

5  out of  5
rating by Marty Mcneill
"Been to the office 3 times in the last month and every visit has been pleasant because of Brittany’s kindness, professionalism and willingness to help me with all my needs. She always brightens my day when I walk in the door."
We responded:
"It is always a joy to get another 5 star review from a customer. Thank you for all your years of being a loyal Mitch Devers State Farm customer. "
Profile photo of Trevor Whitten

Trevor Whitten

June 11, 2026

5  out of  5
rating by Trevor Whitten
"⭐⭐⭐⭐⭐

I had an outstanding experience with Brittany at the Mitch Devers office. As a first-time motorcycle rider and a young male buying insurance for a sportbike, I expected my rates to be high. However, the quotes I received from other companies were unbelievably expensive.

Brittany took the time to help me find a very competitive rate that was significantly better than what everyone else was offering. She was knowledgeable, professional, and made the entire process easy.

This office is also very motorcycle-friendly. Mitch is a former rider himself, so they understand the needs of motorcycle owners and don't treat riders like a liability the way some companies seem to.

If you're a young rider, especially if you own a sportbike, I highly recommend reaching out to Brittany before getting insurance anywhere else. She saved me a lot of money and provided excellent customer service."
We responded:
"Trevor, I am so glad that we were able to help you with your new motorcycle insurance. Be safe and enjoy. Thank you for the kind words. "
Profile photo of jeffrey perry

jeffrey perry

June 10, 2026

5  out of  5
rating by jeffrey perry
"Went out of her way to help me."
We responded:
"I’m pleased you received great service on your auto and home insurance.
Thanks for the 5 star review. "
Profile photo of Jay Allen

Jay Allen

June 5, 2026

5  out of  5
rating by Jay Allen
"Mrs. Brittany was a major help and very respectful"
We responded:
"We are happy that your experience with our agency was good. Thank you for becoming another great customer. "
Profile photo of Ashlee Ware

Ashlee Ware

May 22, 2026

5  out of  5
rating by Ashlee Ware
"Brittany is doing a great job!"
We responded:
"Thank you so much for the Google review and being a customer. I am happy that Brittany helped you with your home insurance. Enjoy your new home!"
Profile photo of Houston Brown

Houston Brown

May 14, 2026

5  out of  5
rating by Houston Brown
"Brittany was great."
We responded:
"So happy to hear you had a great experience with Brittany getting set up at your new location. Thank you. "
Profile photo of Michael Allen

Michael Allen

May 12, 2026

5  out of  5
rating by Michael Allen
"Was very helpful with all my insurance.
Did needs."
We responded:
"We are here to help you anyway we can. Thank you for being a longtime customer. We appreciate your business. "
Profile photo of J Taylor

J Taylor

May 4, 2026

5  out of  5
rating by J Taylor
"Went to the Prattville office to discuss the price of the upcoming homeowners policy renewal. Brittany and Mitch worked with me to get a better rate and the most valuable coverage. They are definitely the best insurance company in the area."
We responded:
"Thank you for the kind words! We’re glad Brittany and I could help you find the right coverage at a better value. We truly appreciate your trust in our Prattville team!"
Profile photo of Kimberly Meyers

Kimberly Meyers

November 17, 2025

5  out of  5
rating by Kimberly Meyers
"Rachael Wynn was efficient in getting me a quote and saved me thousands! So thankful!"
We responded:
"It is so good to hear the good news. Rachael works hard to get the job done. So glad you saved a lot of money. Thanks for being a new customer."
Profile photo of Will Douglas

Will Douglas

June 30, 2025

5  out of  5
rating by Will Douglas
"Absolutely love this office! Paula is the best! So helpful and knowledgeable!"
We responded:
"It brings great joy to know you were taken care of in a kind and professional manner. Your comment and review is appreciated. Thank you!"
Profile photo of Linda Goble

Linda Goble

June 22, 2025

5  out of  5
rating by Linda Goble
"She was vey helpful and easy to talk to."
We responded:
"I know you been thru a lot. So glad to know that Paula was able to help. Thank you for your kind words. Take care of yourself.
"
Profile photo of Marijac Hunt

Marijac Hunt

June 20, 2025

5  out of  5
rating by Marijac Hunt
"Paula was very helpful, kind and patient! She helped me sort out a few things and made sure everything was correct 😊"
Profile photo of Optical Infinity 2020

Optical Infinity 2020

June 17, 2025

5  out of  5
rating by Optical Infinity 2020
"Mitch, Paula, and the team at State Farm are exactly the kind of professionals you want at the other end of a call or message! They are always very responsive to any changes in my family's policies needs, and when my son bought his first car from a dealership Paula was there right away(she even stayed late just so we could drive it home insured that day. Talk about going above and beyond the call! So, we are just so very grateful for the many years being with them, and the fact that even though I'm one of possibly hundreds or more, they still treat me like I'm their only client. Their rates are as good or better than some random internet site, and they actually quite literally treat you like your neighbors as it shows in their dedication anytime you need them.....they are there for you!

Many thanks to the entire team! Especially Paula...she's absolutely amazing!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re incredibly grateful for Paula and the heart she brings to serving our customers—she’s truly a blessing to our team. At our agency, we believe in treating others the way we’d want to be treated, and it’s our joy to serve with integrity, kindness, and excellence. We’re thankful God has given us the opportunity to care for families like yours. If you ever need anything, we’re here for you!
"
Profile photo of Susan Dozier

Susan Dozier

June 11, 2025

4  out of  5
rating by Susan Dozier
"Thank you Paula for such great service!"
We responded:
"Thank you for the kind words. We truly appreciate your business. "
Profile photo of Angel Chappell

Angel Chappell

April 14, 2025

5  out of  5
rating by Angel Chappell
"Paula Bristow and her team are amazing! I have had nothing but great experiences with them over the past 8 years and today was no different. I purchased a new vehicle and was at the tag office to obtain my new tag and needed proof of insurance, within a matter of minutes Paula emailed me that proof! They are fast, efficient and have been able to save me alot of money over the years. I appreciate everything that they do for my family and me!"
We responded:
"Thank you for the kind words. Paula appreciates your review. Thank you for being a great customer for all the years. "
Profile photo of Jennifer Love

Jennifer Love

March 13, 2025

5  out of  5
rating by Jennifer Love
"State Farm made the experience of having my roof replaced so easy. The claims process was easy and the inspector was great to work with. Thanks State Farm."
We responded:
"Jennifer, it is good to hear you had a great experience in handling your roof claim. Thank you for being a customer. "
Profile photo of Angie Elrod

Angie Elrod

May 8, 2024

5  out of  5
rating by Angie Elrod
"Alyssa was extremely helpful and very prompt and courteous in answering my questions and emails. She was able to save us a great deal of money by switching to State Farm for our auto insurance."
We responded:
"You made my day!! I am so pleased to know your experience of switching your insurance to our office was great. I am proud of our Team! Thank you for sharing.
"
Profile photo of Jennifer Jackson

Jennifer Jackson

April 25, 2024

5  out of  5
rating by Jennifer Jackson
"Alyssa was great! She was so very helpful during a stressful move across states. Thank you Alyssa!"
We responded:
"Welcome to our agency. We are so pleased that your experience was great!
Thank you for letting us know. "
Profile photo of Justin Phillips

Justin Phillips

March 22, 2024

5  out of  5
rating by Justin Phillips
"I’ve been with Mitch for over 20 years now, and never a disappointment. Great staff, easy to work with, and very responsive. Recently added a one-off recreational vehicle to my policy and it was a learning curve for all parties involved. Alyssa did a fantastic job getting all the ducks in a row and staying on top of the task. If you are looking for a new agent, Mitch and his team are highly recommended!"
We responded:
"So great to hear you had a great experience getting the motorcycle insurance taken care of. Alyssa, our team member works hard to take care of our customers. Be safe and enjoy. "
Profile photo of kirtan patel

kirtan patel

February 29, 2024

5  out of  5
rating by kirtan patel
"Very nice people and easy going. would definitely recommend ms Jenny."
We responded:
"It is our pleasure to serve you with your insurance needs. I am so glad that Jenny is there for you. Thank you for being our customer. "
Profile photo of Taylor Moates

Taylor Moates

January 26, 2024

5  out of  5
rating by Taylor Moates
"Had a great experience with a great rate. Alyssa answered all of my questions and you could hear her smiling through the phone the whole time. 10/10 would suggest to anyone."
We responded:
"Taylor, we are so happy that you are a new customer to our Agency. Alyssa does a great job helping our customers. Thank you for the review!"